Privacy Policy

What we collect

• Account key - a UUID you generate at signup. Stored in plaintext. It's your credential.
• Email (optional) - only if you provide one for account recovery. Stored as a one-way SHA-256 hash. We cannot read it, search for it, or recover it.
• Monitors - the URLs and configurations you create.
• Ping results - status codes, latency, up/down, error messages.

That's it. No device fingerprints, no IP logs, no browser data, no analytics events, no session recordings.

What we don't collect

• Your name, company, or any identity information
• Your IP address (beyond what your browser sends in the HTTP request, which we don't log)
• Browsing behavior or page analytics
• Third-party tracking scripts of any kind
• Cookies beyond the session cookie that keeps you logged in

What we never do

• Sell your data. Not to anyone, ever, for any reason.
• Share your data with advertisers, data brokers, or "partners."
• Use your monitor URLs or configs to build datasets, train models, or infer anything about your business.
• Send marketing email unless you explicitly ask for it (you won't, because we don't have that feature).
• Require your email. You can use PingQL completely anonymously.

Third parties

We use Cloudflare for DNS and DDoS protection. They see your IP when you connect. Their privacy policy applies to that layer. That's the complete list of third parties with access to anything.

No Segment. No Mixpanel. No Intercom. No Hotjar. No Google Analytics. No Facebook Pixel. Nothing.

Payments

We accept cryptocurrency. No card data, no billing address, no name. Payments can be entirely anonymous. We never store or see your payment details.

Data retention

Ping history is retained for 90 days by default. Account data is kept until you delete your account. If you want everything deleted, contact us and we'll do it.

Security

All data in transit is encrypted via TLS. All data at rest is on encrypted disks. Your account key is the only credential. There's no password database to breach, no hashed passwords to crack, no OAuth tokens to steal.

Contact

Questions? hi@pingql.com